Privacy Policy
INTRODUCTION
Data Privacy is a fundamental principle within a modern society. Data privacy is not – unlike the term may first suggest – all about data, but also about the people, of whom information (data) is processed. Data privacy in general, refers to the protection of the personal rights of natural, living people. Every person should have the opportunity to decide, who gets which information about him on which occasion (informational self-determination).
This Privacy Notice explains what Personal Information we, ALPHADROID (referred to as Alphadroid India Private Limited in India) & (Alphadroid Limited in UK) collects about you, what we use it for, who we share it with and how we protect it. It also sets out your rights and who you can contact for more information or queries. This privacy policy (Privacy Policy) describes the policies and procedures applicable to the collection, use, disclosure, and protection of your information shared with us. While you use the Platform, and for the purpose of this Privacy Policy “We”, “Us”, or “Our” refers to Alphadroid or any of its Company or both, wherever context so require and the terms “You”, “Your”, “Yourself” or “User” refer to the user of the Platform. We value the trust you place in us. That is why, we maintain a reasonable security standard for securing the transactions and your information which you share with us.
In this Privacy Notice, information about you, which may be referred to as personal data in some jurisdictions, is referred to as “Personal Information” including ‘’Sensitive Personal Information’’. Personal Information refers to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. We may also sometimes collectively refer to handling, collecting, protecting, and storing your Personal Information as “processing” such Personal Information.
We are committed towards protecting the personal and sensitive information that we collect from the users. We adopt a clear transparent policy with respect to the data that we collect or disclose in terms of business purposes. Also, we ensure that all the necessary compliances are being done and all the relevant data protection rules and regulations which are laid down in the local law of the respective jurisdiction is being complied with while collecting & processing the data and information.
PROTECTION OF PERSONAL INFORMATION
Alphadroid employs reasonable and customary security measures and technologies to keep your Personal Information secure and protected against loss, misuse, and unauthorized access, disclosure, alteration and destruction. Where third party vendor organizations process Personal Information on Alphadroid’s behalf (e.g., payroll or outsourcing companies), specific security arrangements will be implemented, when required, through contractual arrangements with those organizations.
Alphadroid may use your email address to contact you about a security incident involving your Personal Information.
DEFINITION
- “Personal Data” means any information concerning the personal or material circumstances of an identified or identifiable individual, e.g., name, address, bank details etc. It can be with reference to employees, customers, suppliers, shareholders, etc.
- “Employees’’ are identified or identifiable persons, who are employed by Alphadroid including partners associated with.
- “Customers” are identified or identifiable natural persons, who show Alphadroid that they have an obvious interest in concluding a contract for the purpose of acquiring a product or a service or that they are the recipient of a product or service provided by Alphadroid.
- “Processing” is any operation or set of connected operations performed using the Personal Data, whether with or without the help of automatic means. This includes collection, recording, organisation, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure, or destruction.
- “Sensitive Personal Data” for the purposes of this Policy, refers to such personal information about a natural person, which consists of information relating to:
a) Password;
b) Financial information such as Bank account details or credit card or debit card or other payment instrument details;
c) Physical, physiological and mental health condition;
d) Sexual orientation;
e) Medical records and history;
f) Biometric information;
g) Any detail relating to the above clauses as provided to us for providing services; and - Any of the information received under any of the above clauses by us for processing, storing, or processing under lawful contract or otherwise.
- Any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2000 or any other law for the time being in force shall not be regarded as Sensitive Personal Information for the purposes of this Policy.
- “Provider” for the purpose of this Policy, refers to a natural person or an individual who, provides Personal Information or Sensitive Personal data or any information, directly under lawful contract to Alphadroid.
WHAT INFORMATION DO WE COLLECT?
The types of Personal Information that we collect and processes about you depend on whether you are a potential or existing client or business partner, or an Alphadroid website user who is visiting the website for informational purposes. Where you provide us with the Personal Information about other individuals (for example, other people within your organization), please refer them to this Privacy Policy.
The collection and processing of data is done by Alphadroid only for some specific purpose related to business expansion and Alphadroid will collect and process only those personal data that is necessary to fulfil that purpose.
The Individual at the time of visiting the website always have the option to accept or reject all or any cookies or any third-party cookies by changing the settings in the browser either on their individual computer, tablet, or phone. Where the settings can be found depends upon which kind of browser you are using. You can also decide whether you want to reject cookies at Alphadroid’s websites via the cookie settings on the website. However, please note that if you reject all the cookies or third-party cookies, you will not be able to use some functions and services on the homepage (as they depend on using these cookies).
View the categories below to understand how Alphadroid collects and processes your personal Information.
For Alphadroid website users, or persons interacting with us on social media or by email.
What information we may collect?
- Your name.
- Company where you work.
- Title.
- Email address.
- Telephone number.
- Your IP address.
- Information obtained through our use of cookies and widgets.
For more information about the cookies, please see our company’s Cookie Policy.
How will we collect your Personal Information?
- Through requests or inquiries to Alphadroid through e-mail, social media sites or affiliated blogs.
- Through a subscription to Alphadroid’s newsletter, blog or other marketing related messages.
- Through your access to Alphadroid websites (cookies may be placed on your computer or mobile device).
What does Alphadroid use your Personal Information for?
Alphadroid uses the Personal Information it is provided with for legitimate business purposes, including marketing its services, engaging in business development activities, or as otherwise permitted by the applicable law. The following are examples of the ways the company uses your Personal Information for business purposes:
- To answer any inquiries or requests you make.
- To further communicate with you on any matter relating to your inquiry or request.
- To contact you about relating to the company’s products and services that may be of interest to you.
Who will Alphadroid share your Personal Information with?
Alphadroid will not sell, rent, or trade your Personal Information to any third party and will only share your Personal Information with:
- Other Alphadroid entities.
- Third party service providers, who process data on our company’s behalf or who facilitate or are outsourced one or more aspects of the operation of the websites or the business such as our website providers and IT providers.
- Specific third parties in the context of a merger, acquisition, or sale of all or a portion of Alphadroid’s assets. In such cases, due notifications, as required by law, will be made.
- Third parties where Alphadroid is required by the law, such as to comply with a subpoena, or similar legal process in any country where Alphadroid operates or to conduct any similar sharing permitted by the applicable law.
POTENTIAL OR EXISTING CLIENTS OR BUSINESS PARTNERS
What information may Alphadroid collect?
- Your name.
- Title.
- Company where you work.
- Email address.
- Information gathered from public sources such as internet searches.
How will Alphadroid collect your Personal Information?
- Through requests or inquiries to Alphadroid through an account in My World (customer portal), an e-mail, social media sites or affiliated blogs
- Through a business event or conference.
- In person (for example, if you provide your business card to our company’s employee).
- Provisions of services for or otherwise contracting with Alphadroid.
- Through the development of business partnerships.
- At the occasion of visiting our offices, facilities or accessing our company’s systems.
- Through direct contact with us by telephone.
- From public sources, such as internet searches, your company’s website and social media sites [such as LinkedIn, Instagram and ‘’X’’ (previously known as Twitter) through questions, answers, comments and retweets between you and Alphadroid].
What does Alphadroid use your Personal Information for?
Alphadroid uses the Personal Information it is provided with for legitimate business purposes, including to enter or perform obligations under the contract it holds with you, or to engage with clients and business partners, to deliver its professional services, or as otherwise permitted by the applicable law. The following are the examples of the ways Alphadroid uses your Personal Information for business purposes:
- To provide professional services.
- To engage you as a Customer.
- To manage company’s business relationship with you or your employer.
- To comply with legal obligations.
- To investigate and prevent fraud or misconduct.
- To issue communications or billings around projects, contracts or joint endeavours.
- To pursue or contract for work.
- To evaluate prospective service providers.
- To answer questions and inquiries related to services of either party.
- To otherwise conduct everyday business activities, such as business development, business planning, strategic reviews and statistical, evaluation and reporting purposes.
- To contact you about other Alphadroid’s product and services that may be of interest to you.
RECIPIENTS OF ALPHADROID ELECTRONIC MESSAGES
When you provide contact data to Alphadroid, including through Alphadroid websites or through My World (customer Portal), such as name, email address & other information, Alphadroid may send you commercial electronic messages (such as emails) related to its products & services. If you receive such messages from Alphadroid, you may have provided express or implied consent to receive commercial electronic messages from Alphadroid, or the electronic communication may not be subject to legal consent requirements. You may, at any time, ask us not to send marketing information to you by following the unsubscribe instructions in Communications from us, or contacting us by using the “Contact Information” section below. Please note that even if you opt-out of commercial electronic messages, Alphadroid may still need to contact you electronically with information about its business relationship with you, your account or data.
USE OF PERSONAL INFORMATION
We may use your Personal Information for the purposes of, or in connection with:
- verifying your identity when you log in to My World (customer portal).
- managing and/or improve our website.
- managing and promoting collaboration and communication.
- providing and documenting training and qualifications.
- tailoring the content of our website to provide you with a more personalized experience.
- managing our relationship with you and responding to any request you submit through our website.
- drawing your attention to information about products and services that may be of interest to you.
- conducting data analysis including, for example, regarding usage of the Website and demographics analysis of Website users.
- preventing fraud or criminal activity and safeguarding our technology systems and data security.
- monitoring and enforcing compliance with applicable terms of use, and that only authorized parties are accessing the Website.
- applicable legal or regulatory requirements.
- requests and communications from competent authorities.
- relationship management, which may involve: (i) sending you details of products and services provided by the company that may be of interest to you; (ii) contacting you to receive feedback on these services; and (iii) contacting you for the other market or research purposes.
- inviting you to attend events, seminars, participate in forums, etc.
- surveys on Alphadroid or its business or societal related or relevant topics.
- recruitment and business development.
- investigating or preventing security incidents.
- conducting and analysing our marketing activities.
- protecting our rights and/or those of other entities of the Alphadroid.
LEGAL BASIS FOR PROCESSING INFORMATION
We are required by law to set out in this Privacy Notice the legal grounds on which we rely to process your Personal Information. We rely on one or more of the following lawful grounds when we use your Personal Information for the purposes outlined above:
- the processing is necessary for compliance with a legal obligation we have such as keeping records or providing information to any public body or any law enforcement agency.
- the processing is necessary for the purposes of a legitimate interest pursued by us or any third party (and are not outweighed by your privacy interests), such as the effective delivery and related services offered to you; the effective and lawful operation of our Website or Communications; to prevent fraud or any type of criminal activity or to safeguard our technology systems and/or data security; to support or protect our business interests; to ensure that all complaints are investigated; to evaluate, develop or improve our services or products; or
- you have consented to us processing your information for a specific reason, consent that you can always withdraw.
To the extent that we process any Sensitive Personal Information relating to you for any of the purposes outlined above, we will do so because either:
1. you have given us your explicit consent to process that data;
2. we are required by law to process that data,
3. the processing is necessary for the establishment, exercise or defence of legal claims or
4. you have made the data manifestly public.
Please note that in certain circumstances it may be still lawful for us to continue processing your information for separate purposes even where you have withdrawn your consent, if one of the other legal bases described above is applicable.
DISCLOSURE OF INFORMATION TO THE THIRD PARTIES
In connection with one or more of the purposes outlined in this Privacy Policy, we may disclose details about you to the other members of the Alphadroid for legitimate business-related purposes; third parties that provide services to us as part of a corporate transaction (such as a sale, divestiture, re-organization, merger or acquisition); competent authorities (including courts and authorities regulating us or another member of the Company) and other third parties that reasonably require access to Personal Information relating to you for one or more of the purposes.
We may also need to disclose your Personal Information if required to do so by law, by a regulator or during legal proceedings.
We may share non-personal, de-identified and aggregated information with third parties for several purposes, including data analytics, research, submissions, thought leadership and promotional purposes.
LINKS TO THIRD PARTY WEBSITES
Our website, newsletters, email updates and other communications may, from time to time, might contain some links to and from the websites of others. The personal data that you provide through these websites is not subject to this privacy notice and the treatment of your personal data by such websites is not our responsibility.
If you follow a link to any other websites, please note that these websites have their own privacy notices/policy which will set out how your information is collected and processed when visiting those sites. Therefore, it is highly advisable to kindly go through the privacy policy of those to avoid any uncertainty arising from such privacy notice.
SELLING OF INFORMATION
We do not sell your personal information, sensitive information or any other data collected at the time of interacting with another other party.
INFORMATION SECURITY
We use a range of physical, electronic, and managerial measures to keep your Personal Information secure, accurate and up to date. Although we use appropriate security measures once we have received your Personal Information, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavour to protect Personal Information, but we cannot guarantee the security of data transmitted to us or by us over the internet.
PROTECTION OF PERSONAL INFORMATION
Alphadroid employs reasonable and customary security measures and technologies to keep your Personal Information secure and protected against loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Where third party vendor organizations process Personal Information on Alphadroid’s behalf (e.g., payroll or outsourcing companies), specific security arrangements will be implemented, when required, through contractual arrangements with those organizations.
Alphadroid may use your email address to contact you about a security incident involving your Personal Information.
HOW SECURE IS YOUR INFORMATION WITH US?
We design our systems keeping your security and privacy in mind.
- We work to protect the security of your personal information during transmission by using encryption protocols and software.
- We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, processing, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
- Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.
- It is important for us to protect you against unauthorized access to your password and to your computers, devices, and applications. Therefore, you need to be sure to sign off when you use a shared computer.
YOUR RIGHTS
- Right of access: You have the right to access any Personal Data that We process about you and to request information about:
– What Personal Data We hold about you
– The purposes of the processing
– The categories of Personal Data concerned
– The recipients to whom the Personal Data has/will be disclosed.
- Right to erasure: You also have the right to request erasure of your Personal Data or to restrict processing in accordance with the data protection laws.
- Right to rectification: If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
- Right to object: You have the right to object / restrict the processing of your Personal Data in certain circumstances, including where such Personal Data is no longer required considering the purpose of processing, and/ or by utilizing the opt-out mechanisms that we may provide to you.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure. Requests to access, change, or remove your information will be handled within thirty (30) days.
To help us maintain the accuracy of your Personal Information, please contact us by using the “Contact information” section below if any of your personal details have changed.
CHANGES TO THE PRIVACY NOTICE
We may modify or amend this Privacy Notice from time to time. To let you know when we make changes to this Privacy Notice, we will amend the date at the top of the page. We will post any privacy policy changes on this page if the changes are significant, we will provide a notification about the same. We will also keep prior versions of this Privacy Policy along for your review. The new, modified, or amended Privacy Notice will apply from that revision date. Therefore, we encourage you to periodically review this Privacy Notice to be informed about how we are protecting your information.
This Privacy Notice is written in English. To the extent any translated version of this Privacy Notice conflicts with the English version, the English version controls.
HOW LONG DOES ALPHADROID STORE PERSONAL DATA COLLECTED FROM OUR CUSTOMERS?
We generally keep your information as needed to provide our legal services and to deal with claims. This will depend on several factors such as whether you or your company or organisation are an existing client or have interacted with recent client mailings or bulletins or attended recent events. We will retain your information as necessary to comply with legal, accounting, or regulatory requirements. Typical retention periods will range from 2-4 years.
ABOUT WEB BROWSER COOKIES
Our website may use ‘Cookies’ to enhance your experience of exploring the website. While using the website, your web browser places cookies on your hard drive for the purpose of record keeping and better tracking of information. As a user of the website, you can choose to set your web browser settings to refuse cookies or to alert you when the cookies are being sent. Please note that by doing so, certain features of the website may not be available or completely functioning. To get a detailed idea of the various types of cookies which we use you may refer to our Cookie Policy.
CHILDREN
We do not knowingly collect information from children or other persons who are under 16 years old. If you are under 16 years old, you may not submit any personal data to us.
Furthermore, in case you are under the age of 18 years, you comply to the following conditions:
- accept and acknowledge that you are accessing the Platform through a parent or a legal guardian who is of a legal age to form a binding contract under the Indian Contract Act, 1872 and such person has accepted this Privacy Policy on Your behalf to bind You; and
- hereby acknowledge that you are accessing this Platform under the supervision of your parent or legal guardian and have their express permission to use the Services.
CONTACT INFORMATION
We only process your Personal Data in compliance with this Privacy Notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your Personal Data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with our us at hello@alphadroid.io. Our existing clients can contact us through My World (Customer Portal) for any queries or changes. We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding our use of your Personal Information. Except where required by law, we cannot ensure a response to questions or comments regarding topics unrelated to this Privacy Policy.